Case1.Once the amount has been received, the company will refund the amount only in case the products ordered by the customer are out of stock or in any specific Area when we are not able to deliver Or you cancel before shippment, the company shall refund the amount of those items to the customer.
Case2.After we accepted the return request then after the product is delivered to our company succssesfully then we will do a instant refund.
If you have received a mail from Awenza confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations for the same.
Generally a refund is processed within 7 to 10 working days depending upon the financial organizations involved.
Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn’t happened by the date we promised, you can contact us. We will be gladly helping you.
if you have any questions regarding delivery or product fell free to call on
Customer Care no :- 7834805460
Email :- [email protected]